Submitted by root on
  1. Seek and obtain information on services appropriate to their needs.
  2. Privacy and confidentiality.
  3. Be treated with respect and tolerance.
  4. To appeal in case of dissatisfaction with our services.
  5. Receive a proper receipt for the payment made.
  6. Lodge complaints and seeks alternative remedies if dissatisfied.
  7. Comment on the quality of services received.